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FAQs

Why do I need to create an account?

Yes. With an account you'll not only have access to your referral dashboard, but also to past orders and more.

What are the "Refer a Friend" terms?

Advocates:

  • In order to become an advocate, the customer needs to create an account and to have placed at least one order.
  • Once an eligible referred friend makes a purchase of $100+, the advocate will receive a $20 coupon code in their email inbox.
  • The reward is valid for one year and can’t be combined with other offers and can’t be exchanged for money.

Referred Friends:

  • Referrals must be new customers.
  • Referred friend needs to create an account and sign in to their account in order to have the $20 off discount auto applied to their purchase of $100+.
  • The reward is valid for one year and can’t be combined with other offers and can’t be exchanged for money.

I am not able to access my account. What should I do?

Try to reset your password by selecting "Forgot Password". Otherwise, reach out to us at support@vessi.com, we're happy to help!

I didn’t receive the reward. What should I do?

Reach out to us at support@vessi.com, we're happy to help!

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