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Enter your order number and the email used at checkout to see your latest delivery status.

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Shipping & returns

Orders over $150 (after discounts and before taxes) qualify for free shipping!

Shipping costs for orders under the above thresholds will vary based on product weight, units, and shipping location.

Note: Shipping fees are non-refundable

We accept returns and exchanges within 30 days of delivery on eligible items purchased from Vessi.com.

To qualify:

  • Footwear: Unworn, undamaged, and returned in the original shoebox
  • Apparel & accessories: Unworn, unwashed, undamaged, with original tags attached
  • Final Sale: Items marked Final Sale are not eligible for return or exchange
  • Processing time: Please allow approximately 7–10 business days after we receive your return
  • Refunds: Issued to your original method of payment
  • Return fee: A $10.00 USD return postage fee (plus applicable taxes) covers handling and repacking and is deducted from your refund. Exchanges are free.
  • Exchanges: Subject to product availability

Please try footwear on indoors and keep the original packaging until you know it’s the right fit.

Once we receive and approve your return, please allow approximately 7–10 business days for processing.

We’ll send you an email once your refund or exchange has been processed.

Most Vessi shoes come in whole sizes only — the stretchy knit upper conforms to your foot for a personalized fit. Half sizes are available on the Weekend Neo, Weekend Slip-On, Pacific Sneaker, Tidal Sneaker, Tidal Slip-On, Match Sneaker, Uptown Chelsea, Market Flat and Market Mary Jane.

Need a bit more help? For more information on sizing please click here.

With magic! Just kidding, it's actually thanks to our patented Dyma-tex® technology.

Unlike other waterproof materials, our technology is directly integrated into the knit. It's engineered with thousands of nano-sized pores small enough to keep water out while letting sweat and heat escape.

No harsh chemicals, coatings, or sprays here!

Help Center

Speak to us via live chat, or visit our FAQs for common questions.

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Vessi Sizing

Find your perfect fit and get ready to feel like you’re walking on clouds.

Shoes

Most Vessi shoes come in whole sizes. Half sizes are available on the Weekend Neo, Weekend Slip-On, Pacific Sneaker, Tidal Sneaker, Tidal Slip-On, Match Sneaker, Uptown Chelsea, Market Flat and Market Mary Jane.

All Shoe Sizes

US
EU
CM
IN
5
35.5
22
8.7
5.5
36
22.5
8.9
6
37
23
9.1
6.5
37.5
23.5
9.3
7
38
24
9.4
7.5
39
24.5
9.6
8
39.5
25
9.8
8.5
40
25.5
10
9
40.5
25.75
10.1
9.5
41.5
26
10.2
10
42
26.5
10.4
10.5
42.5
27
10.6
11
43.5
27.5
10.8

Shoes

Most Vessi shoes come in whole sizes. Half sizes are available on the Weekend Neo, Weekend Slip-On, Pacific Sneaker, Tidal Sneaker, Tidal Slip-On, Match Sneaker, Uptown Chelsea, Market Flat and Market Mary Jane.

All Shoe Sizes

US
EU
CM
IN
6
39
24.5
9.6
6.5
39.5
25
9.8
7
40
25.25
9.9
7.5
41
25.75
10.1
8
41.5
26
10.2
8.5
42
26.5
10.4
9
42.5
27
10.6
9.5
43.5
27.5
10.8
10
44
28
11
10.5
44.5
28.25
11.1
11
45
28.5
11.2
11.5
46
29
11.4
12
46.5
29.5
11.6
12.5
47
30
11.8
13
48
30.5
12
13.5
48.5
30.75
12.1
14
49
31
12.2

How to Measure

Size guide measurement

Step 1: Step on a piece of paper with your heel slightly touching a wall behind

Step 2: Mark the end of your longest toe on the paper and measure from the wall to the marking.

Step 3: Do the same for the other foot and compare measurements with our size chart to get the right size.

______________________________________________

Unsure on Size or Color?

Our support team is here to help. Contact us at support@vessi.com.

Still debating?

Exchanges are free for 30 days, and returns are accepted within 30 days ($10 USD fee), so you can try us on for size and find the perfect pair.

View the full size guide →

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