Good structure, bad look
I was super excited to have a new pair of shoes for my job where I'm on my feet all day long, indoors and outdoors. I chose the white option, which I usually do when I get shoes—I generally can keep my shoes pretty clean with regular maintenance but this pair proved to be virtually impossible to keep clean at all. The fabric seems to hold onto any scuff/dirt permanently; I tried the recommended cleaning by Vessi (didn't work), hot water and bleach (didn't work) and soaking a stain remover on the dry surface for 14 hours (...didn't work).
I need to look professional at my job while being able to take care of myself, hence choosing something weather-proof and comfortable, but wearing shoes that look like a kid took a hike in them gives the opposite message. I'm really frustrated that I spent so much money on these only to not feel like I can wear them in public, and if I can't wear them in public, what's the point?
Thank you for taking the time to share your experience with us. We're very sorry to hear that you're having some difficulties keeping your shoes clean as we understand how frustrating that must be. We will be sure to share your comments with the rest of the team as we're always looking for ways to improve.
As Vessis are 100% waterproof, they aren't fully stainproof. Our Product Team is currently working on a way to make them more dirt-resistant for future lines. In the meantime, you can try putting your shoes in the washing machine as they are designed to allow you to do so. We hope that can help get out some of the stains!